Smart Toilet Buying Tips: Avoid Common Pitfalls

Smart toilets are becoming increasingly popular, and many families pursuing a tasteful lifestyle are considering them, especially since they are stylish and offer considerable convenience. However, the prices of well-known brands of smart toilets on the market often start at twenty thousand dollars, and can go as high as forty or fifty thousand, which is indeed daunting. In recent years, many consumers have turned to Taobao to search for affordable smart toilets in order to save costs. However, many people often end up spending more money unnecessarily due to being too focused on low prices or lacking relevant knowledge. This time, Renovation Man will break down the common misconceptions about purchasing smart toilets, teaching you how to shop smartly and avoid losing out for the sake of small savings!

Cheap Turns Expensive! Two Major Misconceptions to Avoid When Buying Smart Toilets Online

Misconception One: Is Cheap the Right Buy? Is It the Right Fit?

Many people are attracted by the extremely low prices of smart toilets on Taobao. However, there have been frequent reports in recent years about consumers purchasing large and small appliances from overseas online platforms, only to find that their performance does not meet expectations, leading to unfortunate disappointments. Some cases even involve buying non-compliant electrical appliances and installing them themselves, which not only poses significant safety risks but may also violate the law.

⬆️Online news image

As a device that involves water and electrical installation, the quality of a smart toilet is hard to guarantee if you choose an unknown brand. Relying solely on online images and descriptions to make a purchase can lead to serious consequences if the product received is not as described or if parts are damaged.

Smart toilets are durable goods intended for long-term use. It is crucial not to lose out on quality for the sake of saving a little money. Always choose a brand with a reputable guarantee.

Misconception Two: Thinking 'Once Bought, No Follow-up Needed'?

Many people have had similar experiences: appliances bought from Taobao work fine initially, but start to have problems not long after. The same goes for smart toilets; even if installation and initial use go smoothly, once a malfunction occurs, repair becomes a major issue. Not all repair technicians have the relevant expertise, and one might end up needing to purchase a new toilet altogether.

The cost saved upfront might actually turn into a larger expense. Imagine if your home toilet breaks down and there's no replacement, it would severely affect daily life. Therefore, when purchasing a smart toilet, installation and after-sales service must be taken into consideration.

Three Tips for Smartly Purchasing Smart Toilets

1. Brand Reputation

When it comes to smart toilets, Japanese brands are undoubtedly the market leaders. Generally, the price of Japanese brand smart toilets ranges from twenty thousand to forty thousand, which is indeed quite expensive. Among them, INAX, as a Japanese brand with a century-long history, is the first manufacturer to produce smart toilets locally in Japan, accumulating over 50 years of production experience. The brand has been in the Hong Kong market for more than 20 years, and its products are widely used in public facilities such as Hong Kong International Airport, MTR stations, and major shopping malls.

It is worth mentioning that to celebrate its 100th anniversary, INAX specially launched the SARAS series, which perfectly balances price and functionality. It is a high-performance all-in-one smart toilet that combines Japan's top technology with elegant design. In terms of installation, whether it is wall-mounted or floor-mounted, SARAS can be adapted to most Hong Kong residential bathrooms.

INAX 100th Anniversary Special - Purchase SARAS All-in-One Smart Toilet for $8,880

2. Hygiene Features

When choosing a smart toilet, hygiene features are definitely a key consideration! Given the high frequency of daily use and close contact with the most private parts of the body, it is essential to pay extra attention to hygiene design. A high-quality smart toilet should not only have basic flushing functions but also include antibacterial and cleaning features to ensure safe and comfortable use.

Speaking of hygiene features, SARAS not only includes the basic functions of smart toilets available on the market but also features two unique designs:

• Considerate Dual Nozzle Design

Equipped with an independent bidet nozzle and an antibacterial nozzle specifically designed for women, it effectively reduces the risk of cross-infection and protects women's health. The nozzles are detachable, making cleaning more convenient.

⬆️ Bidet Nozzle

⬆️ Feminine Nozzle

• Aqua Ceramic White Anti-Stain Coating

This INAX patented technology gives the toilet surface super-hydrophilic properties, effectively preventing dirt from sticking and significantly reducing the chance of bacterial growth.

Additionally, the product uses Plasmacluster strong sterilization ion technology, which penetrates deeper into crevices compared to ordinary UV light and ionized water, ensuring thorough disinfection and deodorization.

3. After-Sales Service

The importance of after-sales service is often overlooked when purchasing a smart toilet. A smart toilet is not only an important household appliance but also involves water and electrical installations. In case of a malfunction, it can cause significant inconvenience, and repair costs can be high. Therefore, it is crucial to consider whether the brand offers comprehensive after-sales support, including maintenance and spare parts supply services.

SARAS is quite comprehensive in this regard, offering a two-year manufacturer warranty and on-site repair services. The brand has a dedicated customer service center and a professional repair team in Hong Kong to ensure users receive the necessary support. However, remember to confirm whether the drainage position and height match before purchasing. If you have any questions, it is recommended to consult with the sales staff first. Additionally, it is best to have the installation done by a professional to ensure the quality of installation and safety of use.

Browse more INAX bathroom products

INAX Hong Kong Official Website

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The content and images of this article are provided by the columnist Renovation Man.