5 Hong Kong Moving Myths Debunked

Moving seems simple, but in fact, it involves multiple details such as quotation, packaging, transportation, and liability claims. Below are five common moving myths compiled, analyzing point by point the key points to pay attention to when moving in Hong Kong, ensuring that furniture and appliances safely arrive at the new home.

Myth 1｜"The cheaper the quote, the better the deal. Moving companies are all pretty much the same."

• Extremely low quotes, only to mention stairs, overweight, or furniture disassembly fees on-site
• Compare three options: Compare at least three companies, request WhatsApp on-site quotes, listing stairs fees, disassembly fees, packaging material fees, etc.
• Check Google/Facebook reviews; the truck license "owner's name" should ideally match the company's business registration

Myth 2｜"Pay the deposit first, negotiate the address/number of items later."

• Before paying the deposit, clearly list the date, address, floor, number of items, and additional services
• Any changes → require the other party to reissue a quotation

Misconception 3｜"Moving and installing air conditioning on the same day is the most convenient."

• Installing or removing air conditioning in residential areas after 9 pm is likely to result in noise complaints; arrange for a technician to remove the unit a day earlier, and only move the main unit on the moving day; schedule another time for installation at the new place
• Split systems require gas recovery and vacuuming, tasks that temporary or part-time technicians might mishandle; choose a company with a "Registered Certificate from the Electrical and Mechanical Services Department"

Myth 4｜"Just write 'Fragile' and it will be fine."

• Glass, ceramic self-packaging → Difficult to hold accountable in case of damage
• Double-layer bubble wrap + reinforced cardboard box, label "Fragile" and take photos as evidence
• Purchase additional moving insurance for high-value electronic products

Myth 5｜"Signing off on moving day means it's done, complaining about scratched furniture later."

• Essential delivery checklist: inspect the appearance of each piece of furniture/appliance immediately after unloading; if there are scratches, bumped corners → immediately WhatsApp the moving company to record
• If damage is discovered only within 24 hours after delivery, it is mostly difficult to claim; the earlier you report, the better the chance of compensation
• Deposit and final payment should be paid only after inspection is completed, retaining the initiative in negotiation

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